Shipments & Returns
All purchases are shipped as soon as possible and will be delivered to the address provided by you, typically within 7-10 days for works of art on paper. This may be longer if we need to source a print that is out of stock or for works of art that may require extra packaging.
Please note, if you need an item for a certain date, i.e. birthday or another reason, please make that clear when you place your order so we can prioritise your order and avoid any disappointment resulting from late delivery.
If you have not received your order within the expected time please advise us so that we can attempt to trace the package. We send all items by recorded delivery and have our own company insurance which fully covers items door to door.
To find out how much shipping would be on a particular item, add it to your shopping cart, then on the next screen an "estimate shipping" button will appear where you can calculate shipping costs to your area. We charge all shipping and packaging at cost.
Whilst everything we send out is in perfect condition and is thoroughly checked if something gets damaged as a result of postage or you are not happy with it in any way, return it to us and a replacement will be sent or a refund issued.
We have been in business for over 40 years by providing our clients with quality products and reliable service, we would like to continue for another 40 years so it is important to us that you receive what you have ordered and that it is in perfect condition.
Our gallery is open from 9 - 5.00pm Tuesday to Saturday and we can always be contacted to sort out any problems that may arise. You can discuss your order or any other questions you may have by calling (44)+01534 734920 or by using the "contact us" link above.